Last updated: May 1, 2026

Entity: Bloom Investing LLC

Service: Bloom mobile application

Contact: [email protected]


1. Information We Collect

Device and Usage Data (Collected Automatically)

Device type, operating system, and unique device identifiers; IP address and general location (country/region level); app usage patterns, feature interactions, and session duration; crash reports and performance diagnostics.

Financial Data (Via Plaid, With Your Explicit Consent)

Account balances and account type information; investment holdings (securities, quantities, values); transaction history. Account and routing numbers are NOT collected or stored. Bloom never sees or stores your financial institution login credentials.

Subscription Data

Managed via RevenueCat through Apple App Store and Google Play Store. Bloom has no access to your payment card details.

AI Interaction Data

When you use AI-powered features, Bloom may process your queries and interactions to generate responses. No personally identifiable financial data (account numbers, balances, or holdings) is sent to AI providers. AI queries may include stock tickers, general market questions, and feature-related requests.

2. How We Use Your Data

Portfolio tracking and display of connected financial account data; AI-powered investment research and stock analysis (using general market data, not your personal financial data); service improvement and feature development; push notifications (with your permission); performance monitoring, error tracking, and bug fixes; legal compliance.

3. Security and Infrastructure

Transit encryption: HTTPS/TLS 1.2+. At-rest encryption: AES-256 (AWS EBS volume encryption). Plaid tokens stored encrypted in production database. Hosting: Render (SOC 2 Type II certified). Database access restricted to application services only with no public internet access. Secrets managed via environment variables; credentials never stored in source code.

4. Data Sharing

We do not sell your personal data.